Recovery

What They Say

After spotting a low mileage Mercedes at BVS I shot over for a test drive and decided this was the one.
Dealing with Ben and his father was a pleasure and they even sent the car to Mercedes for a proper auto box oil chang before handover.
After owning a few months the electric boot stopped working and 2 weeks after that the car failed to start and baffled the breakdown guys.After speaking to Ben he immediately promised to get the car up and running asap and as it was beyond them he promptly sent it to Mercedes in Norwich paying for the recovery vehicle too.
After a 3 week delay ( through no fault of Ben ) the car was repaired under warranty given when purchased and duly returned to me fully valeted.
The hassle and stress dealing with Mercedes was all handled by Ben and upon collection of my car they genuinely were sorry and felt they had let me down.
If your looking for your next car believe me give these guys a visit you won't be disappointed by the customer care and aftersales service 10/10 and one of a very caring small number of garages of which you feel you come first.

Thank you Ben ( and Dad ) 👍

Shush Pearce